Memsolutions.com provides a 30 day satisfaction guarantee. If you're not satisfied with your purchase, call us and we'll set up a return. Returns will be credited for the full price of the items, minus a 15% restocking fee (or your actual shipping price, at our discretion). If you have a defective product that
you would like to return, check out our
100% Satisfaction Guarantee.
Why the restocking fee? This covers our carrying, packaging and labor costs,
which are included in our prices, as well as the credit card fee which we pay
even when the item is returned. If you look around you'll see this is pretty
standard, and we will always waive it if we made a mistake which necessitated
Returns will only be credited to the card which was used for the initial
purchase, and then only within thrity (30) days of the date on which the card
was originally charged. in cases where the card fails to accept the credit,
because it was cancelled or expired for example, we will, at our discretion,
issue a credit to your account. Cash or check refunds are not an option.
We do not reimburse or refund you for any shipping fees, including return
shipping fees. We are not responsible for lost or untraceable return shipments.
We strongly recommend that you send your return using a shipping company that
provides you with a way to track your package.
Shipping - We'll ship it today!
99% of all shipments ship same day if ordered before 3:00EST. We ship FedEx and bill actual FedEx rates, no markups or handling fees.